At Home Basket, we want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return policy to ensure your shopping experience is as seamless as possible. Please review our return policy outlined below:

1. Eligibility for Returns:

  • We accept returns on most items within 30 days from the date of purchase.
  • To be eligible for a return, items must be unused, in their original packaging, and in the same condition as when you received them.
  • Certain items such as perishable goods, personalized items, and final sale items may not be eligible for return. Please check the product description for specific return eligibility.

2. Return Process:

  • To initiate a return, please contact our customer service team at [insert contact information] to request a return authorization.
  • Once your return request is approved, we will provide you with instructions on how to return the item(s) to us.
  • Please ensure that the item(s) are securely packaged to prevent damage during transit.
  • You will be responsible for the return shipping costs unless the return is due to an error on our part or a defective item.

3. Refund Process:

  • Once we receive the returned item(s) and verify that they meet our return eligibility criteria, we will process a refund to the original payment method used for the purchase.
  • Please allow up to 7-10 business days for the refund to be reflected in your account, depending on your bank or payment provider.

4. Exchange Process:

  • If you would like to exchange an item for a different size, color, or variant, please contact our customer service team to arrange for an exchange.
  • Exchanges are subject to product availability. If the desired item is out of stock, we will issue a refund for the returned item(s) as per our refund process.

5. Damaged or Defective Items:

  • In the rare event that you receive a damaged or defective item, please contact us immediately upon receipt of the order.
  • We may request photographic evidence of the damage or defect to facilitate the return process.
  • We will provide a prepaid return label for the return of damaged or defective items, and we will either replace the item(s) or issue a refund, depending on your preference.

6. Return Shipping Address:

  • [Insert Return Address]

7. Return Policy Updates:

  • We reserve the right to update or modify our return policy at any time. Any changes to the policy will be posted on our website, and the revised policy will apply to all returns processed after the effective date of the update.

If you have any questions or concerns regarding our return policy, please don’t hesitate to contact our customer service team. We are here to assist you and ensure that you are completely satisfied with your shopping experience at Home Basket.